Know Before You Go

Health and Safety Tips to Make your 2021 visit safe and FUN!

We will be open for the 2021 season and are excited to welcome you and your family to Water Country!

In response to COVID-19, we are operating under modified conditions and will be open Wednesday-Sundays only in 2021. Please review our Calendar for a full list of operating dates and hours this season.

Please note that not all attractions will be open. A complete list of attractions can be found in the FAQs located at the bottom of this page. Please be sure to review all information provided before purchasing your admission.

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit to New England’s Largest Waterpark.


Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Water Country healthy and safe.


Guest Responsibilities


  • Wear face coverings per CDC guidelines
  • Wash hands often with soap and water
  • Avoid touching your face
  • Maintain appropriate (6 ft.) distance from others not in your travel party
  • Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings Face Coverings
Required face coverings for park personnel and guests who are not fully vaccinated.
   
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
Social Distancing Social Distancing
Requiring social distance of six feet between your party and others.
   
Limiting Capacity Limiting Capacity
Limiting the number of guests to facilitate social distancing.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   


Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Water Country will look different this summer.

  • General Admission Ticket Holders will need to register for the date they wish to visit in advance, and will be asked to select their date when purchasing tickets.
  • If the date you wish to visit is not listed in our online calendar, we have already hit our capacity limit for that date, and you will need to choose another day.
  • In accordance with the latest guidance issued by the Centers for Disease Control and Prevention, guests who have been fully vaccinated* are not required to wear a facial covering when visiting Water Country. Guests who are not fully vaccinated* must wear a facial covering and practice social distancing. *People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

Visitors will find many more new proactive measures in place at Water Country this summer.


While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from theCenters for Disease Control & Preventionand evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Water Country reserves the right to require a Guest to leave if the Guest is (i) not properly wearing an approved face covering, (ii) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (iii) violating any other Park Rules.


Frequently Asked Questions

Can't find the answer to your question? Please CONTACT US so we can better assist you.
    While we strive to have every ride open and operational, due to new safety procedures and staff limitations, some rides may be delayed or closed for the season.

    The following attractions will not open in 2021:
  • Ollie Octopus
Our highest priority remains the safety of all of our Team Members and Guests, and we’re closely following the guidelines set forth by the Centers for Disease Control & Prevention, and New Hampshire Department of Health Services, along with other government officials and health experts. Some of our evolving sanitation procedures include:

  • Making sure rides, tubes, life jackets, and other areas are clean and hygienic
  • Communicating and promoting the need to maintain social distance
  • Promoting regular and thorough hand washing by Team Members, Contractors and Guests
  • Installing sanitizing hand rub dispensers in prominent places around the park to facilitate handwashing amongst Guests
  • Promoting good respiratory hygiene in the workplace
  • Encouraging Guests and Team Members to stay home if you are exhibiting any symptoms of COVID-19, or have been in contact with anyone who has been diagnosed with COVID-19, shown symptoms, or themselves come into contact with an individual at risk or suspected of having contracted COVID-19.
  • Educating all Team Members about illness prevention, preparedness and response

For additional information and resources, please visit the websites linked above for the CDC and state and county health departments.
In accordance with the latest guidance issued by the Centers for Disease Control and Prevention, guests who have been fully vaccinated* are not required to wear a facial covering when visiting Water Country. Guests who are not fully vaccinated* must wear a facial covering and practice social distancing.
  • Fully cover an individual’s nose and mouth and allow the guest to remain hands-free
  • Fit snugly but comfortably against the side of the face
  • Be made of breathable material, either disposable or reusable.
For those who are not fully vaccinated*, facial coverings are required:
  • To enter the facility
  • Throughout the facility
  • In enclosed locations (retail stores, bathrooms, dining locations, etc.)
For those who are not fully vaccinated*, facial coverings are not required:
  • In compliance with state and federal water safety guidelines, facial coverings are not required when enjoying water-based attractions, including pools and slides
  • Traveling between attractions
  • While eating or drinking
Facial coverings should:
  • Fully cover an individual's nose and mouth and allow the individual to remain hands-free.
  • Fit snugly but comfortable against the side of the face.
  • Be made of breathable material, either disposable or reusable.
People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.
No, all admission must be purchased online through our reservation system. You can purchase Day Tickets here or a Season Pass here. You can upgrade your Day Ticket to a Season Pass, or your Season Pass to a higher tier, by visiting Guest Relations on the day of your visit.
Yes! Because we're operating at a reduced capacity this year we are asking all guests, including Season Passholders, to please RSVP by selecting their date of visit in advance. Reserve Now Should your plans change and you wish to visit on a different date, reservations can easily be modified. Change My Reservation Those with new Season Passes or who don't already have an orange Season Pass card will need to visit Guest Relations or an Admissions window the first day you visit to have your photo taken and get your Season Pass card issued.
Yes, if you purchased your Season Pass on or before July 1, 2020 your pass was automatically extended to include the entire 2021 season! The Summer Saver Season Pass was valid only for the 2020 season.
Due to the change in our operating calendar 2020 Premium Passholders can now bring a Buddy for just $15 any Thursday or Friday in July or August, 2020. On the day you would like to redeem a buddy pass, stop by guest relations with your 2020 Premium Season Pass, your reservation for that day, and your buddy!
We've extended Preschool Play Pass Activation to any operating day through the end of the season, September 6, 2021. If your child is turning 6 during the original activation period (Februay – June 30) you will also be able to activate their pass on any operating day as long as proof of age shows their birthday within the activation dates. More details on approved age verification documents can be found here. Guests with additional questions about their child’s Preschool Play Pass can email us to connect with our Guest Services staff.
The free 2020 Preschool Play Pass will be extended into 2021 for all guests who have registered for the 2020 season. Guests with additional questions about their child’s Preschool Play Pass can visit www.watercountry.com/preschool or contact us to connect with our Guest Services staff.
Groups of 15-99 people can purchase discounted tickets online. If you need assistance planning a large group outing or wish to add Meal Deals, catering, or reserved party space to your outing, please contact the Water Country Sales team directly by email.
Cashless payments are preferred. Not all locations will offer the option to pay with cash. All admissions must be purchased online prior to visiting. Please plan accordingly.
Souvenir Cups are still available, however refills will be given in a paper cup. We cannot refill your Souvenir Cup directly.
Yes! We are still accepting applications and conducting interviews for all positions at this time. Apply Here.